【Online Store Limited】The Matcha Box

Katakuchi Matcha Bowl Pour, Matcha Whisk Stand: Porcelain / Made in Japan
Please note: Due to the nature of ceramic materials and the production process, slight surface irregularities or small pinholes may occur depending on the color or production period. These are not considered defects.
- Please read before purchase -
Understanding the characteristics of ceramics and product details
Matcha Whisk, Bamboo Scoop: Bamboo / Made in China
Organic Japanese Matcha: Organic green tea grown in Japan

Katakuchi Matcha Bowl Pour, Matcha Whisk Stand: Heat resistant up to 120°C. Microwave and dishwasher safe.
Matcha Whisk, Bamboo Scoop: Not dishwasher safe. Please note: The included storage case is not intended for long-term storage. Storing the whisk without proper drying may cause mold.
Organic Japanese Matcha: Store in a cool, dry place away from direct sunlight and high humidity.

Katakuchi Matcha Bowl Pour：W147 × H75 mm / Rim Ø115 mm / Capacity 450 ml (full) / Approx. 278 g
Matcha Whisk Stand：Ø60 × H40 mm / Small hole Ø13 mm / Large hole Ø38 mm / Approx. 80 g
Matcha Whisk：Ø60 × H105 mm / Approx. 55 g / Container size Ø63 × H112 mm
Matcha Teaspoon：Approx. 18 cm

Shipping Fees
Japan
For orders of ¥5,000 (tax included) or more: Free shipping
For orders under ¥5,000 (tax included): Shipping fee applies
International
Shipping fees vary depending on the destination. Please check the cart page for details. From Order to Shipment
Japan
Please allow up to 3 business days after payment is completed for shipment (excluding Saturdays, Sundays, Japanese public holidays, and peak seasons).
International
Orders will be shipped within approximately 5 business days after payment is completed (excluding Saturdays, Sundays, Japanese public holidays, and peak seasons).
Please check the shipping confirmation email, which includes tracking information, for updates on your delivery status.

Payment of Customs Duties and Import Taxes for International Shipments
•Customs duties, import taxes, and any related charges are not included in the amount paid on our online store.
• Customs duties and import taxes may be charged by the carrier (such as DHL or the local postal service) at the time of delivery or prior to delivery, based on the decision of the destination country’s customs authority.
• These charges are determined and collected by customs authorities and carriers, not by our store; therefore, we are unable to inform you of the exact amount in advance.
• Depending on the product price and contents, customs duties and import taxes may apply or may be higher than expected. Please place your order with this understanding.
• Customs duties and tax regulations vary by country. For details, please refer to the official customs information of your country if necessary.

Preferred Delivery Date
Japan
You may select a delivery date from 3 business days after shipment up to 2 weeks in advance.
*Please note that during peak seasons, or due to weather conditions, traffic, or regional circumstances, we may not be able to meet your requested delivery date and time.
International
Please note that we are unable to accept requests for specific delivery dates for international shipments.

Returns
We take every precaution to ensure the quality of our products; however, if you receive an item different from what you ordered, or if the product is damaged or has a quality issue, we will offer an exchange for the same item. If the same item is unavailable, a refund will be issued. For details, please refer to our Return Policy page.